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3852
This one-day course is required for all new telecommunicators in the Denco Area 9-1-1 District within the first 90 days of employment. Instruction covers the 9-1-1 system, equipment features, functionality and procedures, ALI discrepancies, contacting support personnel, etc. This training includes communication and 9-1-1 mapping software training and may be taken as a basic refresher class. More
Starts Starts: 10/17/2017 8:30 AM
Sessions Session: 1
Pricing Pricing:
Location Location:
Status Status: Closed
Closed Enrollment
5310
This three-day course certifies the telecommunicator as an Emergency Medical Dispatcher through Priority Dispatch. This training will help participants master the protocols for taking and processing emergency medical calls from the public and dispatching appropriate resources. Participants will learn how to handle difficult callers, identify the correct chief complaint, assign needed resources, effectively communicate between responders and callers, and provide lifesaving support. This is hands-on training with real life examples and exciting audiovisual tools. More
Starts Starts: 10/20/2017 8:30 AM
Sessions Sessions: 3
Pricing Pricing:
Location Location:
Status Status: 6 open seats left
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3809
This three-day course meets the requirements for one telecommunicator per shift to be on duty certified in NLETS/TLETS training. The Texas Law Enforcement Telecommunications System, TLETS, consists of a distributed software application and secure network services. TLETS is provided to over 100,000 Criminal Justice employees, through over 8,800 directly defined workstations and 40,000 devices defined to city and county systems that interface with TLETS. DPS strives to make TLETS available 24/7/365. The core component of TLETS is a store and forward message brokering system that ensures safe, secure delivery of content being transmitted throughout the system. More
Starts Starts: 10/23/2017 8:30 AM
Sessions Sessions: 3
Pricing Pricing:
Location Location:
Status Status: 9 open seats left
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3802
This two-day course is for all law enforcement personnel who will be accessing sensitive information as well as clearing, cancelling, entering, and modifying entries in the database. Prerequisites for this course include being currently employed by a public safety or criminal justice agency and successful completion of TCOLE 3807 and NCIC/TCIC Less Than Full Access. More
Starts Starts: 10/26/2017 8:30 AM
Sessions Sessions: 2
Pricing Pricing:
Location Location:
Status Status: 3 open seats left
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3807
The one-day course is for all law enforcement personnel who will or could have access to sensitive NCIC/TCIC CJIS information. Prerequisites for this course include being currently employed by a public safety or criminal justice agency. More
Starts Starts: 10/26/2017 8:30 AM
Sessions Session: 1
Pricing Pricing:
Location Location:
Status Status: 14 wait spaces available
Wait space available
CPR
3845
This four-hour course meets the requirements for Emergency Medical Dispatch prerequisite. Training follows the protocol and lesson plan of the American Heart Association including the five links in the adult Chain of Survival: Immediate recognition of cardiac arrest and activation of the emergency response system; Early cardiopulmonary resuscitation (CPR) with an emphasis on chest compressions; Rapid defibrillation; Effective advanced life support; and Integrated post-cardiac arrest care. Participants will be required to demonstrate CPR on an adult and an infant mannequin as well as complete a written test for certification. More
Starts Starts: 10/27/2017 8:30 AM
Sessions Session: 1
Pricing Pricing:
Location Location:
Status Status: 8 open seats left
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NA
This meeting is for telecommunicators who have completed the EMD Q certification requirements and are currently serving as an EMD quality assurance representative for their agency. Meeting participants will review calls and discuss ways to enhance the process for quality assurance. More
Starts Starts: 10/27/2017 8:00 AM
Sessions Session: 1
Pricing Pricing:
Location Location:
Status Status: 2 open seats left
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NA
This four-hour course is taught following the Basic EMD Course. This class provides telecommunicators with added instruction and scenario review. More
Starts Starts: 10/28/2017 1:00 PM
Sessions Session: 1
Pricing Pricing:
Location Location:
Status Status: 6 open seats left
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3852
This Pro QA tutorial class is designed for agencies that use Pro-QA software and is taught before the CD Rom course. This class is for new EMDs who have not used ProQA and EMDs who would like more practice. More
Starts Starts: 10/28/2017 8:30 AM
Sessions Session: 1
Pricing Pricing:
Location Location:
Class full
3275
This one-day course is intended as an introduction to issues related to receiving, responding to and investigating missing and exploited children cases. The training provides an overview of trends and background information relevant for call takers and other first responders in dealing with a missing and/or exploited child report. This course also covers topics such as children displaced during disasters and human trafficking. More
Starts Starts: 11/1/2017 8:30 AM
Sessions Session: 1
Pricing Pricing:
Location Location:
Status Status: 23 open seats left
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CPR
3845
This four-hour course meets the requirements for Emergency Medical Dispatch prerequisite. Training follows the protocol and lesson plan of the American Heart Association including the five links in the adult Chain of Survival: Immediate recognition of cardiac arrest and activation of the emergency response system; Early cardiopulmonary resuscitation (CPR) with an emphasis on chest compressions; Rapid defibrillation; Effective advanced life support; and Integrated post-cardiac arrest care. Participants will be required to demonstrate CPR on an adult and an infant mannequin as well as complete a written test for certification. More
Starts Starts: 11/3/2017 12:00 PM
Sessions Session: 1
Pricing Pricing:
Location Location:
Status Status: 12 open seats left
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NA
This two-day intensive training program provides participants with the tools and understanding to properly evaluate and score the six elements of the Priority Dispatch Systems. Participants will be able to identify ways of measuring effective performance; discuss the ability to design and implement a quality management records system and give instructions for developing continuing dispatch education that addresses identified performance problems. Prerequisites of this course include Basic EMD Certification. More
Starts Starts: 11/4/2017 8:30 AM
Sessions Sessions: 2
Pricing Pricing:
Location Location:
Status Status: 28 open seats left
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