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5309
An Active Shooter is an individual actively engaged in killing or attempting to kill people in a confined and populated area. Active shooters use firearms(s) and in most cases, there is no pattern or method to their selection of victims. Active shooter situations are unpredictable and evolve quickly. Typically, the immediate deployment of law enforcement is required to stop the shooting and mitigate harm to victims. Active shooter situations are often over within the first few minutes, before law enforcement arrives on the scene, making telecommunicator training crucial. This class will examine active shooters and various incidents and will cover appropriate telecommunicator actions including questioning techniques and identification of call types that may lead to an active shooter incident. More
Starts: 4/3/2017 8:30 AM
Session: 1
Pricing:
Location:
Status: 5 open seats left
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3802
This two-day course is for all law enforcement personnel who will be accessing sensitive information as well as clearing, cancelling, entering, and modifying entries in the database. Prerequisites for this course include being currently employed by a public safety or criminal justice agency and successful completion of TCOLE 3807 and NCIC/TCIC Less Than Full Access. More
Starts: 4/3/2017 8:30 AM
Sessions: 2
Pricing:
Location:
Status: 19 open seats left
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3807
The one-day course is for all law enforcement personnel who will or could have access to sensitive NCIC/TCIC CJIS information. Prerequisites for this course include being currently employed by a public safety or criminal justice agency. More
Starts: 4/3/2017 8:30 AM
Session: 1
Pricing:
Location:
Status: 21 open seats left
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3809
This three-day course meets the requirements for one telecommunicator per shift to be on duty certified in NLETS/TLETS training. The Texas Law Enforcement Telecommunications System, TLETS, consists of a distributed software application and secure network services. TLETS is provided to over 100,000 Criminal Justice employees, through over 8,800 directly defined workstations and 40,000 devices defined to city and county systems that interface with TLETS. DPS strives to make TLETS available 24/7/365. The core component of TLETS is a store and forward message brokering system that ensures safe, secure delivery of content being transmitted throughout the system. More
Starts: 4/5/2017 8:30 AM
Sessions: 3
Pricing:
Location:
Status: 17 open seats left
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5312
This four-day course introduces the telecommunicator to the history and organizational structure of the fire service as well as fire service apparatus, equipment, terminology, communications system, call processing, dispatch procedures, understanding and handling of HAZMAT and terrorism incidents. This in-depth training meets the requirements for the IS-100 and IS-700 National Incident Management System (NIMS) and the Incident Command System (ICS). Participants will be required to successfully complete a written exam for certification. Prerequisite for this course is successful completion of the Basic Telecommunicator Course. More
Starts: 4/17/2017 8:30 AM
Sessions: 4
Pricing:
Location:
Status: 28 open seats left
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5310
This three-day course certifies the telecommunicator as an Emergency Medical Dispatcher through Priority Dispatch. This training will help participants master the protocols for taking and processing emergency medical calls from the public and dispatching appropriate resources. Participants will learn how to handle difficult callers, identify the correct chief complaint, assign needed resources, effectively communicate between responders and callers, and provide lifesaving support. This is hands-on training with real life examples and exciting audiovisual tools. More
Starts: 4/21/2017 8:30 AM
Sessions: 3
Pricing:
Location:
Status: 4 open seats left
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3812
This four-hour course meets the training requirements of the Department of Justice with regard to telecommunicator performance in compliance with the American with Disabilities Act (ADA). Instruction covers topics such as deaf culture, communication style, and legal requirements of ADA as it pertains to emergency communications and access. Identifying and processing calls from TTY callers is extensively covered. The course is required every six months while employed as a telecommunicator; participants will practice processing calls with standalone TTY’s and those in the Denco District will utilize the NG9-1-1 phone equipment for practice. Students must demonstrate proficient use of TTY equipment to pass this course. More
Starts: 4/24/2017 1:00 PM
Session: 1
Pricing:
Location:
Status: 4 open seats left
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3852
This one-day course is required for all new telecommunicators in the Denco Area 9-1-1 District within the first 90 days of employment. Instruction covers the 9-1-1 system, equipment features, functionality and procedures, ALI discrepancies, contacting support personnel, etc. This training includes communication and 9-1-1 mapping software training and may be taken as a basic refresher class. More
Starts: 4/25/2017 8:30 AM
Session: 1
Pricing:
Location:
Status: 6 open seats left
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NA
This course will provide a clear overview of all components of the AQUA software from a user perspective. It is designed to give the user an overall understanding of the software and explain the available reports included in the software. There will be a demonstration with hands-on practice. This course is not IAED sponsored. More
Starts: 4/26/2017 7:00 PM
Session: 1
Pricing:
Location:
Status: 8 wait spaces available
Wait space available
CPR
3845
This four-hour course meets the requirements for Emergency Medical Dispatch prerequisite. Training follows the protocol and lesson plan of the American Heart Association including the five links in the adult Chain of Survival: Immediate recognition of cardiac arrest and activation of the emergency response system; Early cardiopulmonary resuscitation (CPR) with an emphasis on chest compressions; Rapid defibrillation; Effective advanced life support; and Integrated post-cardiac arrest care. Participants will be required to demonstrate CPR on an adult and an infant mannequin as well as complete a written test for certification. More
Starts: 4/28/2017 8:30 AM
Session: 1
Pricing:
Location:
Status: 10 open seats left
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NA
This four-hour course is taught following the Basic EMD Course. This class provides telecommunicators with added instruction and scenario review. More
Starts: 4/30/2017 1:00 PM
Session: 1
Pricing:
Location:
Status: 4 open seats left
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NA
This Pro QA tutorial class is designed for agencies that use Pro-QA software and is taught before the CD Rom course. This class is for new EMDs who have not used ProQA and EMDs who would like more practice. More
Starts: 4/30/2017 8:30 AM
Session: 1
Pricing:
Location:
Status: 2 wait spaces available
Wait space available
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