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1014
This five-day Basic Instructor Certification course is designed to provide the basic concepts of instruction and to increase the quality of professional law enforcement training. This course introduces the student to the teaching-learning process, phases of the teaching-learning process, factors affecting learning, preparing a lesson plan, adult learning techniques and methods of instruction. The students learn how to develop and use instructional media to enhance their presentations. In addition, the fundamental techniques of developing testing and evaluation procedures will be presented. Each trainee must demonstrate the basic knowledge and skills required to effectively instruct a lesson during teaching exercises. Although not required, students are strongly encouraged to bring a laptop computer with word processing and presentation software (e.g., PowerPoint, Keynote, Prezi, etc.). More
Starts Starts: 1/22/2018 8:00 AM
Sessions Sessions: 5
Pricing Pricing:
Location Location:
Status Status: Closed
Closed Enrollment
3802
This two-day course is for all law enforcement personnel who will be accessing sensitive information as well as clearing, cancelling, entering, and modifying entries in the database. Prerequisites for this course include being currently employed by a public safety or criminal justice agency. More
Starts Starts: 1/29/2018 8:00 AM
Sessions Sessions: 2
Pricing Pricing:
Location Location:
Status Status: 5 open seats left
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3807
The one-day course is for all law enforcement personnel who will or could have access to sensitive NCIC/TCIC CJIS information. Prerequisites for this course include being currently employed by a public safety or criminal justice agency. More
Starts Starts: 1/29/2018 8:00 AM
Sessions Session: 1
Pricing Pricing:
Location Location:
Status Status: 4 open seats left
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3809
This three-day course meets the requirements for one telecommunicator per shift to be on duty certified in NLETS/TLETS training. The Texas Law Enforcement Telecommunications System, TLETS, consists of a distributed software application and secure network services.  TLETS is provided to over 100,000 Criminal Justice employees, through over 8,800 directly defined workstations and 40,000 devices defined to city and county systems that interface with TLETS.  DPS strives to make TLETS available 24/7/365.  the core component of TLETS is a store and forward message brokering system that ensures safe, secure delivery of content being transmitted throughout the system. More
Starts Starts: 1/31/2018 8:00 AM
Sessions Sessions: 3
Pricing Pricing:
Location Location:
Status Status: 22 open seats left
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3852
This one-day course is required for all new telecommunicators in the Denco Area 9-1-1 District within the first 90 days of employment. Instruction covers the 9-1-1 system, equipment features, functionality and procedures, ALI discrepancies, contacting support personnel, etc. This training includes communication and 9-1-1 mapping software training and may be taken as a basic refresher class. More
Starts Starts: 2/5/2018 8:00 AM
Sessions Session: 1
Pricing Pricing:
Location Location:
Status Status: 5 open seats left
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3812
This four-hour course meets the training requirements of the Department of Justice with regard to telecommunicator performance in compliance with the American with Disabilities Act (ADA). Instruction covers topics such as deaf culture, communication style, and legal requirements of ADA as it pertains to emergency communications and access. Identifying and processing calls from TTY callers is extensively covered. The course is required every six months while employed as a telecommunicator; participants will practice processing calls with standalone TTY’s and those in the Denco District will utilize the NG9-1-1 phone equipment for practice. Students must demonstrate proficient use of TTY equipment to pass this course. More
Starts Starts: 2/6/2018 1:00 PM
Sessions Session: 1
Pricing Pricing:
Location Location:
Status Status: 5 open seats left
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NA
Open to Denco PSAPs only More
Starts Starts: 2/7/2018 12:00 PM
Sessions Session: 1
Pricing Pricing:
Location Location:
Status Status: 13 open seats left
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22109
This three-day course will give the telecommunicator basic instruction in pronunciation and phrases used in Spanish to keep callers on the phone until an interpreter can join the call. Cross cultural issues will be addressed and prepare the student to serve the Spanish community in their area. Participants will be required to complete a verbal test to obtain credit for the course. This course is required for the Intermediate Telecommunicator Certification. Prerequisite is successful completion of a TCOLE 1013 Basic Telecommunicator Course. More
Starts Starts: 2/7/2018 8:00 AM
Sessions Sessions: 3
Pricing Pricing:
Location Location:
Status Status: 24 open seats left
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1013
Required by TCOLE within the first year of appointment, this five-day course is a comprehensive, standardized training course designed to teach new telecommunicators the basics of public safety communications. This course will cover topics such as introduction to the telecommunicator career, interpersonal communications, call processing, emerging and traditional technologies, TTY, Telematics, CAD and radio technologies, radio communication techniques, call classifications and liability issues. Students are required to successfully complete numerous in class exercises, quizzes and a final exam. Successful completion of this course is required to be eligible to take the Texas State Telecommunicator Licensing Examination. school diploma or GED in Agencies are required to provide an LT-1, L2, L3, proof of citizenship, as well as a high school diploma or GED in order to attend this licensed course. All documentation is due prior to the first day of class. More
Starts Starts: 2/12/2018 8:00 AM
Sessions Sessions: 5
Pricing Pricing:
Location Location:
Status Status: 21 open seats left
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3852
This is a scenario based continuing education course designed to take a concentrated look at each portion of the EMD protocol. Training covers case entry, chief complaint, agonal breathing detector, key questions, Dispatch Life Support, Pre Arrival Instruction Support, Post Dispatch Instruction Support, Final Coding, Diagnostic Tools and Customer Service. More
Starts Starts: 2/18/2018 8:30 AM
Sessions Session: 1
Pricing Pricing:
Location Location:
Status Status: 5 open seats left
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3270
This one-day course is designed to increase awareness of the issue of human trafficking and its effects on the local community through the exposure of information including: victim identification, investigation, rescue and prosecution considerations, and service provider availability. Participants will discuss development of a coordinated community response and the inter-connectivity of state, federal and global human trafficking concerns.
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Starts Starts: 2/19/2018 8:00 AM
Sessions Session: 1
Pricing Pricing:
Location Location:
Status Status: 26 open seats left
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3275
This one-day course is intended as an introduction to issues related to receiving, responding to and investigating missing and exploited children cases.  The training provides an overview of trends and background information relevant for call takers and other first responders in dealing with a missing and/or exploited child report.  This course also covers topics such as children displaced during disasters and human trafficking. More
Starts Starts: 2/20/2018 8:00 AM
Sessions Session: 1
Pricing Pricing:
Location Location:
Status Status: 27 open seats left
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