Empty
Welcome Visitor
Browse Courses
  • Show All
  • +   Manager
  • +   Supervisor
  • +   Telecommunicator
Refresh Data
Sort by: Default Ascending | Course number | Course name | Course start | Location | Course time | Course date
3852
The four-hour Pro QA tutorial class is designed for agencies that use Pro-QA software and is taught after the CD Rom course. This class is for new EMDs who have not used ProQA and EMDs who would like more practice.
More
Starts Starts: 4/22/2018 8:30 AM
Sessions Session: 1
Pricing Pricing:
Location Location:
Status Status: 1 open seat left
Add to cart
1013
Required by TCOLE within the first year of appointment, this five-day course is a comprehensive, standardized training course designed to teach new telecommunicators the basics of public safety communications. This course will cover topics such as introduction to the telecommunicator career, interpersonal communications, call processing, emerging and traditional technologies, TTY, Telematics, CAD and radio technologies, radio communication techniques, call classifications and liability issues. Students are required to successfully complete numerous in class exercises, quizzes and a final exam. Successful completion of this course is required to be eligible to take the Texas State Telecommunicator Licensing Examination. More
Starts Starts: 4/23/2018 4:00 PM
Sessions Sessions: 5
Pricing Pricing:
Location Location:
Status Status: 22 open seats left
Add to cart
3802
This two-day course is for all law enforcement personnel who will be accessing sensitive information as well as clearing, cancelling, entering, and modifying entries in the database. Prerequisites for this course include being currently employed by a public safety or criminal justice agency. More
Starts Starts: 4/23/2018 8:00 AM
Sessions Sessions: 2
Pricing Pricing:
Location Location:
Status Status: 1 open seat left
Add to cart
3807
The one-day course is for all law enforcement personnel who will or could have access to sensitive NCIC/TCIC CJIS information. Prerequisites for this course include being currently employed by a public safety or criminal justice agency. More
Starts Starts: 4/23/2018 8:00 AM
Sessions Session: 1
Pricing Pricing:
Location Location:
Status Status: 5 wait spaces available
Wait space available
3809
This three-day course meets the requirements for one telecommunicator per shift to be on duty certified in NLETS/TLETS training. The Texas Law Enforcement Telecommunications System, TLETS, consists of a distributed software application and secure network services. TLETS is provided to over 100,000 Criminal Justice employees, through over 8,800 directly defined workstations and 40,000 devices defined to city and county systems that interface with TLETS. DPS strives to make TLETS available 24/7/365. The core component of TLETS is a store and forward message brokering system that ensures safe, secure delivery of content being transmitted throughout the system. More
Starts Starts: 4/25/2018 8:00 AM
Sessions Sessions: 3
Pricing Pricing:
Location Location:
Status Status: 17 open seats left
Add to cart
38700
This one-day course provides participants with advanced concepts for on-the-job training in a 9-1-1 center incorporating proven adult training techniques.  The instruction will cover the knowledge, skills, and abilities to effectively train and evaluate new public safety communications center employees in the performance of their duties, in an on-the-job setting.  This interactive workshop provides certified training officers with new approaches to delivering information that result in quicker and more effective learning. More
Starts Starts: 5/1/2018 8:00 AM
Sessions Session: 1
Pricing Pricing:
Location Location:
Status Status: 26 open seats left
Add to cart
22109
This three-day course will give the telecommunicator basic instruction in pronunciation and phrases used in Spanish to keep callers on the phone until an interpreter can join the call. Cross cultural issues will be addressed and prepare the student to serve the Spanish community in their area. Participants will be required to complete a verbal test to obtain credit for the course. This course is required for the Intermediate Telecommunicator Certification. Prerequisite is successful completion of a TCOLE 1013 Basic Telecommunicator Course. More
Starts Starts: 5/2/2018 8:00 AM
Sessions Sessions: 3
Pricing Pricing:
Location Location:
Status Status: 20 open seats left
Add to cart
1013
Required by TCOLE within the first year of appointment, this five-day course is a comprehensive, standardized training course designed to teach new telecommunicators the basics of public safety communications. This course will cover topics such as introduction to the telecommunicator career, interpersonal communications, call processing, emerging and traditional technologies, TTY, Telematics, CAD and radio technologies, radio communication techniques, call classifications and liability issues. Students are required to successfully complete numerous in class exercises, quizzes and a final exam. Successful completion of this course is required to be eligible to take the Texas State Telecommunicator Licensing Examination. More
Starts Starts: 5/7/2018 8:00 AM
Sessions Sessions: 5
Pricing Pricing:
Location Location:
Status Status: 20 open seats left
Add to cart
NA
Open to Denco PSAPs only More
Starts Starts: 5/9/2018 12:00 PM
Sessions Session: 1
Pricing Pricing:
Location Location:
Status Status: 11 open seats left
Add to cart
CPR
3845
This four-hour course meets the requirements for Emergency Medical Dispatch prerequisite. Training follows the protocol and lesson plan of the American Heart Association including the five links in the adult Chain of Survival: Immediate recognition of cardiac arrest and activation of the emergency response system; Early cardiopulmonary resuscitation (CPR) with an emphasis on chest compressions; Rapid defibrillation; Effective advanced life support; and Integrated post-cardiac arrest care. Participants will be required to demonstrate CPR on an adult and an infant mannequin as well as complete a written test for certification. More
Starts Starts: 5/11/2018 12:00 PM
Sessions Session: 1
Pricing Pricing:
Location Location:
Status Status: 3 open seats left
Add to cart
5312
This four-day course introduces the telecommunicator to the history and organizational structure of the fire service as well as fire service apparatus, equipment, terminology, communications system, call processing, dispatch procedures, understanding and handling of HAZMAT and terrorism incidents. This in-depth training meets the requirements for the IS-100 and IS-700 National Incident Management System (NIMS) and the Incident Command System (ICS). Participants will be required to successfully complete a written exam for certification. Prerequisite for this course is successful completion of the Basic Telecommunicator Course. More
Starts Starts: 5/14/2018 8:00 AM
Sessions Sessions: 4
Pricing Pricing:
Location Location:
Status Status: 27 open seats left
Add to cart
3852
This one-day course is required for all new telecommunicators in the Denco Area 9-1-1 District within the first 90 days of employment. Instruction covers the 9-1-1 system, equipment features, functionality and procedures, ALI discrepancies, contacting support personnel, etc. This training includes communication and 9-1-1 mapping software training and may be taken as a basic refresher class. More
Starts Starts: 5/14/2018 8:00 AM
Sessions Session: 1
Pricing Pricing:
Location Location:
Status Status: 4 open seats left
Add to cart
<< Previous of 10 Next >> Total: 110 Page size: