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1014
This five-day Basic Instructor Certification course is designed to provide the basic concepts of instruction and to increase the quality of professional law enforcement training. This course introduces the student to the teaching-learning process, phases of the teaching-learning process, factors affecting learning, preparing a lesson plan, adult learning techniques and methods of instruction. The students learn how to develop and use instructional media to enhance their presentations. In addition, the fundamental techniques of developing testing and evaluation procedures will be presented. Each trainee must demonstrate the basic knowledge and skills required to effectively instruct a lesson during teaching exercises. Although not required, students are strongly encouraged to bring a laptop computer with word processing and presentation software (e.g., PowerPoint, Keynote, Prezi, etc.). More
Starts Starts: 8/20/2018 8:00 AM
Sessions Sessions: 5
Pricing Pricing:
Location Location:
Status Status: 1 open seat left
1014
This five-day Basic Instructor Certification course is designed to provide the basic concepts of instruction and to increase the quality of professional law enforcement training. This course introduces the student to the teaching-learning process, phases of the teaching-learning process, factors affecting learning, preparing a lesson plan, adult learning techniques and methods of instruction. The students learn how to develop and use instructional media to enhance their presentations. In addition, the fundamental techniques of developing testing and evaluation procedures will be presented. Each trainee must demonstrate the basic knowledge and skills required to effectively instruct a lesson during teaching exercises. Although not required, students are strongly encouraged to bring a laptop computer with word processing and presentation software (e.g., PowerPoint, Keynote, Prezi, etc.). More
Starts Starts: 8/20/2018 8:00 AM
Sessions Sessions: 5
Pricing Pricing:
Location Location:
Status Status: 17 open seats left
NA
This two-day intensive training program provides participants with the tools and understanding to properly evaluate and score the six elements of the Priority Dispatch Systems. Participants will be able to identify ways of measuring effective performance; discuss the ability to design and implement a quality management records system and give instructions for developing continuing dispatch education that addresses identified performance problems. Prerequisites of this course include Basic EMD Certification. More
Starts Starts: 8/25/2018 8:30 AM
Sessions Sessions: 2
Pricing Pricing:
Location Location:
Status Status: 21 open seats left
3807
The one-day course is for all law enforcement personnel who will or could have access to sensitive NCIC/TCIC CJIS information. Prerequisites for this course include being currently employed by a public safety or criminal justice agency. More
Starts Starts: 8/27/2018 8:00 AM
Sessions Session: 1
Pricing Pricing:
Location Location:
Status Status: 5 wait spaces available
3802
This two-day course is for all law enforcement personnel who will be accessing sensitive information as well as clearing, cancelling, entering, and modifying entries in the database. Prerequisites for this course include being currently employed by a public safety or criminal justice agency. More
Starts Starts: 8/27/2018 8:00 AM
Sessions Sessions: 2
Pricing Pricing:
Location Location:
Status Status: 2 open seats left
3809
This three-day course meets the requirements for one telecommunicator per shift to be on duty certified in NLETS/TLETS training. The Texas Law Enforcement Telecommunications System, TLETS, consists of a distributed software application and secure network services. TLETS is provided to over 100,000 Criminal Justice employees, through over 8,800 directly defined workstations and 40,000 devices defined to city and county systems that interface with TLETS. DPS strives to make TLETS available 24/7/365. The core component of TLETS is a store and forward message brokering system that ensures safe, secure delivery of content being transmitted throughout the system. More
Starts Starts: 8/29/2018 8:00 AM
Sessions Sessions: 3
Pricing Pricing:
Location Location:
Status Status: 15 open seats left
NA
Open to Denco PSAPs only More
Starts Starts: 8/30/2018 12:00 PM
Sessions Session: 1
Pricing Pricing:
Location Location:
Status Status: 3 open seats left
5309
An Active Shooter is an individual actively engaged in killing or attempting to kill people in a confined and populated area. Active shooters use firearms(s) and in most cases, there is no pattern or method to their selection of victims. Active shooter situations are unpredictable and evolve quickly. Typically, the immediate deployment of law enforcement is required to stop the shooting and mitigate harm to victims. Active shooter situations are often over within the first few minutes, before law enforcement arrives on the scene, making telecommunicator training crucial. This class will examine active shooters and various incidents and will cover appropriate telecommunicator actions including questioning techniques and identification of call types that may lead to an active shooter incident. More
Starts Starts: 9/4/2018 8:00 AM
Sessions Session: 1
Pricing Pricing:
Location Location:
Status Status: 22 open seats left
3009
This three-day course is an interactive workshop that approaches material in a problem-based, practical manner and requires a high degree of classroom participation.  It is a hands-on approach to coaching, counseling and preparing and delivering performance evaluations using the agency's actual working documents.  Students will review skills and practical techniques for understanding and dealing with difficult employees, learn basic skills necessary to effectively supervise a communications team and discuss ways to create a healthy work environment and boost morale. More
Starts Starts: 9/5/2018 8:00 AM
Sessions Sessions: 3
Pricing Pricing:
Location Location:
Status Status: 20 open seats left
3852
This one-day course is required for all new telecommunicators in the Denco Area 9-1-1 District within the first 90 days of employment. Instruction covers the 9-1-1 system, equipment features, functionality and procedures, ALI discrepancies, contacting support personnel, etc. This training includes communication and 9-1-1 mapping software training and may be taken as a basic refresher class. More
Starts Starts: 9/10/2018 8:00 AM
Sessions Session: 1
Pricing Pricing:
Location Location:
Status Status: 4 open seats left
3812
This four-hour course meets the training requirements of the Department of Justice with regard to telecommunicator performance in compliance with the American with Disabilities Act (ADA). Instruction covers topics such as deaf culture, communication style, and legal requirements of ADA as it pertains to emergency communications and access. Identifying and processing calls from TTY callers is extensively covered. The course is required every six months while employed as a telecommunicator; participants will practice processing calls with standalone TTY’s and those in the Denco District will utilize the NG9-1-1 phone equipment for practice. Students must demonstrate proficient use of TTY equipment to pass this course. More
Starts Starts: 9/11/2018 1:00 PM
Sessions Session: 1
Pricing Pricing:
Location Location:
Status Status: 5 open seats left
5306
This one-day course will provide Telecommunicators with training that will enable more effective handling of hostage incidents until field negotiators are in place.  Telecommunicators will be exposed to specific actions that can help defuse volatile situations and specific topics to avoid in discussion with hostage takers. More
Starts Starts: 9/13/2018 8:00 AM
Sessions Session: 1
Pricing Pricing:
Location Location:
Status Status: 22 open seats left
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